
Washington Recreation & Parks Association
2024 Aquatic Network Conference
Thank you so much for inviting me to speak at your conference. If you have any questions or would like to learn more about custom training for your organization, please reach out to me at kbarnes@fivestarrecreation.com
Building Accountability in Your Gen Z Team
In a perfect world, we would have more qualified applicants than openings, we would deny time off requests if we needed coverage, and we would never have a conversation with a Lifeguard's parent! In many places, a shortage of qualified guards coupled with the unique work ethic of Gen Z has challenged the way many Aquatics professionals recruit, train, and manage their guards. Join me as we discuss how to successfully navigate this new workforce.
Supercharge Your Team: 50 Ways to Show Them Love
Recent studies show that our teams WANT to be appreciated, and appreciation and recognition are major drivers of job satisfaction and happiness. And we all know that happy team members make happy customers! In this fast-paced session, discuss how to engage your team in your culture, identify low-cost and no-cost “perks” you can use for your team, and walk away with a laundry list of fun and memorable ways to say “thank you”!
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BONUS! Check out my Team Recognition page on Pinterest!


Thriving Through Failure
The road to greatness can be bumpy, and how we respond is critical to our outlook and even our future success! Using stories of corporate failure, the mistakes of your peers, and even my own personal "oops" moments, understand how facing your failures and creating an environment where your team can learn and grow from theirs will make your business stronger! Discuss common pitfalls, share your own stories, and laugh a little along the way!



