Balloon & Fringe Backdrop Orders

Reserving Your Balloons

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An event is ONLY considered “reserved” after payment (50% deposit or full amount) is made by the due date indicated on service invoice. If the client allows quotes/invoice to expire, it is understood that the event date and time will be made available to other clients, and any discounts special promotion applied will be removed and invalid.

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Request a Mock-Up

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Get a sneak peek of your arrangement before work begins to request changes.  If you'd like a mock-up, the cost is $25 and will be applied to your final balance. 

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Deposits & Payments

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The initial payment (50% of the total balance or $50 if the total is unknown) is a non-refundable retainer fee, which reserves the event date and time, and is required if the event is scheduled more than seven days before the event. If your event is booked less than one week, you will be required to pay in full at time of booking. The remaining balance must be paid no later than 5 days before the day your event, delivery or pick-up.​

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Failure to make deposit or payments by the due date or promptly may result in any or all of the following:

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• Invalidation and removal of any applicable discounts, special promotions, complimentary service, etc.

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• The release of event date and time.

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• Termination of contract

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“Reductions” or “Changes” (adding /deleting decor pieces) cannot be made on orders after these terms & conditions have been signed. Color Changes will result in additional charges.

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Delivery and Balloon Installations

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A (2)-hour minimum is required for any setup on-site. Larger displays may require additional access.  Delivery & installation fees are based on the location, size, and complexity of the display. 

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Arrival: Access to event location must be secured and confirmed by the client to ensure timely setup. Let's Flamingle will arrive onsite within the hour of installation time specified and cannot be held responsible for delays (or incomplete decor) if a reasonable amount of time is not allowed to complete decor service as described in the agreement.

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Material Guarantee: All Materials are guaranteed to be as specified by the manufacturer. If a supplier discontinues a product or manufactures changes material type, Let's Flamingle reserves the right to make any last-minute changes (at our discretion based on the availability of materials at the time of the event). We reserve the right to substitute an item of like kind and quality.

Let's Flamingle DOES NOT set up tables, chairs or other decorations that are not brought with us for our balloon installation setup.​

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Removal

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All clients are responsible for disposal of installation unless requested otherwise.

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A removal/clean-up service fee may be charged when we return to tear down the decor and retrieve our equipment.

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All embellishments and framework are the property of Let's Flamingle, and these items will be collected during the tear down of the event. The customer is fully responsible for providing timely access to the event area for  tear down. Should all equipment and materials not be available to retrieve from the location, the customer will be responsible for the replacement costs or the missing equipment or material. Removal fee is not charged if handled by the client. The client will be responsible for returning to us our equipment the next day after the event.

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The client is responsible for all losses duet theft, vandalism, misplacement or damage. If our equipment is damaged, misplaced, or stolen, the client agrees to be billed for the repair or replacement cost of the item(s).

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Outdoor Events

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We use the highest quality products and make every possible effort to ensure that your decor will meet or exceed your expectations. However, due to the nature of balloons, we cannot guarantee that your balloons will remain perfect and intact when used outdoors. Some balloons will occasionally deflate sooner than expected and will also be adversely affected by wind, rain, rough handling, extreme heat and other uncontrollable factors.

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Helium Balloons: To get the best use of Helium-filled designs including bouquets/clusters, centerpieces, etc., we strongly recommend that you use them for indoor events only. Unfortunately their behavior and movement are very unpredictable and there are likely to flop around in the wind, lose their form or pop!​On the off chance that the sun is shining bright enough to cause damage, it’s worth noting that if left in the sun, the balloon can start to fade. If it’s super hot, then be sure to know the balloon may pop.

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Lasting Time

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Air-Filled products such as balloon garlands, arches, balloon columns, centerpieces, and many others will last for weeks if kept out of direct sunlight and away from direct heat sources!